We’ll resist any payment plan that fails to offer full payment – Menzgold customers
Posted by: Salvation GH Emmanuel Dadzie
Customers of Menzgold Ghana Limited have vowed to kick against any payment plan that fails to promise a 100% retrieval of their locked up investments.
This was contained in a letter addressed to the management of the gold dealership firm following calls from the latter for customers to submit recommendations on how payment should be made.
Clarifying the stance of customers in an interview with Citi News, spokesperson of the coalition of aggrieved customers of Menzgold, Fredrick Forson indicated that his outfit will only rescind its decision if a meeting is scheduled between the management of the company and the customers.
“With the latest call on the leadership of customers for their contributions towards payment; that is not bad. So as leaders, we also had an emergency meeting and have submitted our inputs to the management. But we still stand by our position that from now to December 18, we can still meet with them on the payment plan. But if they are unable to do that, then they should pay 100 percent across the board to all customers by the end of December. This is a unanimous decision by all the customers. So anything short of that will not be accepted. “
Channel concerns on payment modalities to us – Menzgold to customers Menzgold has asked the leadership of groups formed by its customers to solicit inputs from the disgruntled members as it works on the modalities to pay back locked up investments.
It said the move was part of “their ongoing broad consultation, with the CEO together with management, the general public, government, and internal and external stakeholders.”
The appeal also comes at a time the aggrieved customers have expressed disappointment over the company’s decision to announce plans to publish a payment schedule without their views.